Want to change an item

If you are not satisfied with your purchase, you can exchange for an alternative item, you would need to pay the shipping cost on top of price’s difference (if there is). If the new item costs less than the one you just purchased, we will give you a bonus to spend for your next shopping. You can send us back your item and we ship the new one chosen, but you would need to pay the new shipping cost accordingly with item’s weight.

I received a faulty item

We are fully responsable for the quality of our items. In case of any problem with the purchased item,  we will replace it with a new one for free, shipping cost included. You will need to write us within one week from when you received the item, with details and photos of the problem. we do not accept used items in return.

Why shall I give my address and telephone number

We will ask for the contact details including your telephone number so that we and/or our nominated courier can call you if there’s any problem with item you chose or for delivering.

Are my personal data and card’s details protected?

If you are placing an order through our website we will ask you your personal data like address and telephone number and your credit card’s details. We will use them only to go through your payment and item delivering, we never share with other companies etc, shopping with is completely safe. Accordingly with the rules of online shopping we use a Thatwe encryption certificate that ensures the information sent between your computer and our server is kept private. This means yout number is encrypted and no one can see credit your card number during approval process.

European belt sizes for men typically range from 75 cm (29.5 in) to 120 cm (47.2 in). Belt sizes for women typically range from 65 cm (25.6 in) to 110 cm (43.3 in). European belt sizes for both genders increase in 5 centimeter increments. If you are between sizes, it’s generally advisable to go up to the larger belt size. You may also want a slightly larger size if you plan to wear your belt both at the waist and around the hips. The low rise fit of a hip belt requires a larger size than what you’d need to wear only around your waist.

SIZES:

Small: 100/105 centimetres = size 30/32

Medium: 110/115 centimetre =size 32/34

Large: 120/125 centimetres =size 34/38

Extra large: 125/130 centimetres = size 38/40

If you wear a 30 you can use both a 100 or 105 centimetres belt , it depends how you wear it . if you are more towards 32 better the 105 centimetres choice. it can be applied for all sizes

European shoe sizes for woman typically range from number 36  (3 and a half in UK and 5 and a half in US) to number 41 (7 in Uk and 9 and a half in US) . If you are between numbers, it’s generally advisable to go up to the size above. You can always use and extra internal sole.

SIZES see the CHART below:

How long does it take to receive my order?

We use MAILBOXES International courier service to deliver all our items. That means your item is ensured and you will receive it within 3-5 working days through the best international express couriers (UPS, FEDEX, DHL and so on).

What time do I expect to reiceve my order?

MAILBOXES delivers from Monday to Friday 9.00am / 5.30pm and they ask a signature to confirm you received your order.

Can I track my item?

We will write you an email as soon as we deliver your item to MAILBOXES courier service, and you will receive a tracking number. From then you can check your shipping directly with the courier.

Do I have extra costs beyond shipping?

Shipping costs depend on both weight and volume of the item as well as the delivery location, considering our production is in Italy.